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Report a Suspected Vulnerability

Tuesday, January 26th, 2021

Report a Suspected Vulnerability

Capital a person is devoted to keeping the safety of y our systems and our customers’ information. We appreciate and encourage protection scientists to get hold of us to report vulnerabilities that are potential in almost any item, system, or asset owned by Capital One.

To learn more about just how to submit prospective weaknesses, see our Disclosure that is responsible Program

Our correspondence Practices

When you e mail us:

  • Whenever you initiate connection with Capital One, we’ll confirm your identification before sharing username and passwords or transactions that are performing your behalf.
  • Our agents, whether on the phone or perhaps inside our branches and cafes, may request you to confirm information we now have on file or ask other concerns to ensure your identification.
  • Our agents will likely not ask you to answer over the telephone to offer your banking that is online password.

Whenever you are contacted by us:

  • We might contact you by e-mail with provides or even to offer username and passwords. If you’re ever in question in regards to an interaction instance, ahead any dubious email messages to
  • Our Fraud department might contact you if we detect unexpected task in your account. Fraud agents will demand verification of the identification ahead of talking about your account.
    • We might contact you via text to verify an attempted fee (to avoid fraud), but we shall never request you to verify or confirm your individual information in an unsolicited text. (more…)